New To Red Star?
Steps to get your rental started
Film and Video Equipment Rentals as easy as 1,2,3
1. Submit your Rental Request
This one’s easy. Just let us know what you need, your production dates, and location of your shoot. You can do this three different ways:
- Use the website – Use the “Add to List” button on the items you’d like to rent. Then submit your quote request, with any relevant information and notes. A member of our rental staff will reach out on the next business day.
- E-mail us – If you have a complete gear list, or just have questions you can email us at rentals@redstarpictures.com. Please include the dates and location of your shoot!
- Give us a call – For complex rentals, nothing beats talking to a knowledgeable rental specialist. 855.522.5272
2. Set up your account
Once you’ve submitted your request, we will email you a quote and finish setting up your account. We’ll help make sure all your ducks are in a row, but here’s a handy duck alignment checklist:
- Order Confirmation – Don’t forget to let us know when your order is confirmed!
- Rental Agreement/New Customer form – Standard stuff, but let us know if you have questions. We do require a credit card on file for all new customers.
- Certificate of Insurance – Have questions? No insurance? See below!
3. Relax
Red Star and our family of companies have been providing film and video equipment rentals to producers like you for more than 50 years. Rest easy knowing that your equipment will be ready from the moment your rental starts.
Need help with the next steps in your production? We can connect you with experienced local crew, set up prep days, demo new products, and even help you find a local studio. We can’t wait to help you make your next production great!
Insurance
Our Gear, Your Vision.
Rental insurance can be confusing. We can help!
Already have insurance?
Great! Just send our sample cert to your insurance company and they should have everything they need to issue a certificate. If there are any questions regarding our coverage requirements you can send the following:
- Commercial General Liability: $1,000,000
- Any (or) Hired and Non-Owned Auto Liability: $1,000,000 (Only required if renting a vehicle)
- Hired Auto Physical Damage: $60,000 (Only required if renting a vehicle)
- Leased or Rented Equipment Coverage: An amount equal to or greater than the replacement value of the rented equipment. (This can be found in the bottom left box in the header of your estimate. If you haven’t finalized your list yet, we recommend $250,000 as a safe benchmark for most projects.)
- NOTE: Leased/rented equipment must be covered for special perils, including theft, in-transit, and on premises on a replacement cost basis. Red Star Pictures must be listed as “loss payee as their interests may appear” for leased/rented equipment. Red Star Pictures must be named as additional insured with respect to general liability coverage.
Don’t have insurance yet?
That’s okay. We recommend Athos Insurance as an excellent source of short term rental insurance. Insurance can usually be secured in one day using their online quoting system.
Still need help?
No problem. Give us a call at 855.522.5272 and one of our rental managers will be happy to answer questions or find a solution that works for you!
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